Who makes it
MyChatExport is built and maintained by one independent developer, not a company with a support department. There is no team behind the word “we” on the rest of this site; it is one person, and the mailbox on the support page is read by that same person.
That has an obvious downside, and it is worth saying out loud: a reply may take a day rather than an hour, and there is no phone number. The upside is that the person who reads your email is the person who can fix the bug.
How it is paid for
By subscriptions, and by nothing else. There are no ads in the extension, no analytics sold to anyone, and no arrangement where your data is the product. The pricing page shows exactly what a subscription costs and what it changes — and what it changes is only how many exports you may run in a day, never the file you get.
This matters more than it sounds. An exporter that were funded by data would have every reason to send your conversation somewhere. This one is funded by people paying for it, so the design could go the other way: the conversation is assembled inside your browser and never reaches our servers at all. The privacy policy lists field by field what does reach us.
What it deliberately will not do
Scope decisions are easier to trust when they are written down before anyone asks:
- It will not walk through your chat history. One export covers the single conversation you have open. The extension never opens or enumerates your conversation list, and a guard in the code makes an out-of-scope request fail rather than proceed. That closes off bulk export as a feature — permanently, not for now.
- It will not upload your conversation. Not for rendering, not for “improving the service”. There is no server-side path for the content to take.
- It will not claim things that have not been tested. Code blocks, tables, quoted passages and images have been checked against real exports and are described on the ChatGPT to PDF page. Maths and formula rendering has not been verified yet, so you will not find it claimed anywhere on this site or in the store listing.
What it asks your browser for
Chrome shows you a permission prompt when you install anything, and the honest way to read one is to check whether the list is longer than the job needs. This one asks for three things and nothing else:
- Access to
chatgpt.com— without it there is no conversation to fetch. - Access to our own backend — that is the account and licence check, and the conversation is not part of those requests.
- Local storage — to remember which account you are signed in as and how many exports you have run today.
There is no request for your browsing history, no request for every site you visit, and no optional permission that gets asked for later. If a future version ever needs more, it will say why on this page before it ships.
Where it is in its life
The extension is built and under test. It has not been through Chrome Web Store review yet, which is why every install button on this site currently says so instead of pretending otherwise. This site went up first because a published privacy policy is required before a listing can be submitted at all.
When the listing is live, the buttons here will point at it. Until then, there is nothing to install and nothing to pay for, and no email address on this site is collecting a waiting list.
Getting in touch
One address, read by one person: support@mychatexport.com. Bug reports, questions about your account, and “why does it do that” questions all go to the same place.